FAQ about support and service

Do you service systems installed by another company?

Yes. Many projects start with existing systems that were installed years ago by other vendors. We can audit what you have, fix urgent issues and propose a plan to stabilise and upgrade step by step.

Do you charge for estimates?

No. We offer free estimates for projects in our service area. You can describe your system and goals and we will provide a design and pricing without charge.

Is there a discount for new service clients?

Yes. New service clients receive a 50% discount on the first service visit within our service area, for troubleshooting and diagnostics of existing systems.